Frequently Asked Questions
- What are the ingredients in The Solution™?
The Solution™ contains 100% hydrolyzed (broken down by enzymes) bovine collagen peptides. There are no additional additives.
- When should one start using The Solution™ Beauty collagen to prevent wrinkles?
To boost collagen production and begin to prevent wrinkles, starting a collagen routine in your twenties is ideal. The collagen level in the body/skin drops near the end of our twenties. The Solution™ Beauty collagen both helps prevent and reduce wrinkles.
- How often should I use The Solution™ Beauty collagen?
Collagen powder should be taken daily over time for the best effect, any time of day. Studies on facial skin were carried out over eight weeks, while a cellulite study was conducted over the course of six months. If you forget to take it for a day or two, no problem, pick back up where you left off. If you stop completely, the positive effects will gradually decrease. Luckily, it’s an easy routine to stick with consistently.
- What can I mix The Solution™ collagen powder with?
The Solution™ Beauty collagen is a powder, completely odorless and tasteless, that can be mixed into both food and drink, cold or hot. Include it in your daily morning routine, mix it in coffee/tea, juice, yogurt, a smoothie or simply stir it into a glass of cold water and enjoy.
- Can I use The Solution™ when I am breastfeeding or pregnant?
We recommend that you consult your doctor or nurse before starting any new dietary supplement during pregnancy and/or breastfeeding. That being said, there are no reported side effects of The Solution™, and thus nothing to suggest that the product would be harmful to those who are breastfeeding or pregnant.
- Is The Solution™ vegan?
The Solution’s collagen peptides come from bovine sources, so they are not vegan. Our collagen peptides are made to mimic our body’s own peptides and so far, bovine sources have proven to offer the best effect. You can read a more thorough explanation here.
- The powder has a different color and smell than usual, why?
Variation in color and taste of products based on a natural raw material is completely normal. The product has the same effect regardless of this natural variation and is completely safe to use.
- The powder clumps, what can I do?
If you mix The Solution™ powder into a liquid, the powder can occasionally clump. When mixing, stir well and leave for a few minutes until dissolved. The powder may not dissolve well or completely in carbonated and sugar-free drinks.
- Who is Oslo Skin Lab?
Oslo Skin Lab is owned by NutraQ Norway AS, one of Norway's leading direct-to-consumer health product companies, with products on the market since 1998. NutraQ Norway AS is associated with a separate specialist department that assists in developing products with ingredients that have studied scientific effects.
- What is collagen?
Collagen is a protein found naturally in the body, the single most important factor in keeping our skin smooth and resilient. Collagen production in the body is believed to decrease beginning around our late twenties. Young skin can contain up to 80% collagen. In our 30s, the amount of collagen begins to decrease by about 1-2% each year. When the skin starts losing its resilience against external forces like sun, pollution, diet, and smoking, lines and wrinkles begin to develop
- What is The Solution™ Beauty collagen?
The Solution™ Beauty collagen is an anti-wrinkle product, specifically a hydrolyzed collagen powder that is taken orally and works from within. The product counteracts the skin's aging process and reduces lines and wrinkles. Collagen is also naturally found in protein-rich food, but in order for the skin to benefit from the intake, the collagen must be broken down into exact peptide lengths. Proteins in food are not hydrolyzed, and therefore have no such effect on the skin.
- How/why does collagen work?
There are different types of collagen, type 1 works on skin and type 2 on joints. The Solution™ contains type I collagen. This particular collagen protein is hydrolyzed (broken down with the help of enzymes) into peptides, or a chain of amino acids. The unique, controlled process in which specific enzymes break down the collagen into peptides makes the wrinkle-reducing effect of this product possible. These peptides (developed by Verisol®) have been shown in double-blind studies to have a positive effect on skin's elasticity, lines and wrinkles. Read more about the study here.
- What is the difference between collagen in creams that you apply to the skin and collagen powder that you drink?
Studies show a significant effect on the skin when eating/drinking Verisol® collagen. This is the collagen we use in The Solution®. By consuming collagen in this way, all skin, both on the body and the face, will benefit. To take good care of the skin, creams help to add moisture and protect us from sun damage. Consult with professionals about which products may be best for your skin type.
- Is the collagen powder animal-based?
Yes, the hydrolyzed collagen powder is extracted from bovine sources (cattle) in connection with food production.
- What kind of studies have been carried out on the product?
In 2014, the German company Gelita published study results on the oral intake of the collagen peptides with the trademark Verisol®. The results were startlingly good, a full 20% reduction in wrinkle depth was measured.
A study from 2013 shows that Verisol® collagen increases the elasticity of the skin by as much as 15% after just four weeks. Cellulite was significantly reduced during a study that took place over six months. The results were published in 2015.
All studies are double-blind, randomized and placebo-controlled and published in recognized medical journals. 114 test subjects (women) aged 45-65 participated. Participants received 2.5 g of Verisol® or placebo once daily for eight weeks. There were 57 women in each group. Read more about the studies here.
- What are double blinded studies?
A double-blind test/study is carried out in such a way that neither the test participants nor the person carrying out the examination knows who gets the active ingredient and who gets a placebo (pill without active ingredients). These are the same type of studies that are used for pharmaceuticals. There are many beauty studies that are carried out based on the test participants' self-assessment. You can read more about the study here.
- How does the membership at Oslo Skin Lab work?
As a member, you will always be entitled to at least a 30% discount on the retail price of The Solution™ Beauty collagen. We also ensure that you receive a new shipment at the right time, so that you avoid interruptions in processing. This is only an additional service and does not entail any commitment period or purchase obligations. If you want to stop or pause the shipments, simply contact our customer service: firstname.lastname@example.org
You can also get in touch by phone: 987 01 405 (08.30-16.30)
- Do you ship internationally?
Our markets: We are currently present in 12 markets (and are adding more every year!): Slovakia, Czech Republic, Italy, France, Belgium, Sweden, Norway, Poland, Finland, Denmark, the Netherlands, and the US. To ship to one of these countries, please visit their websites. EU: To ship to elsewhere within the EU, we recommend shopping on our Swedish site, as this will provide the best shipping rates and times. Global: To ship anywhere else, you can shop from this USA site. We currently cannot offer flat international shipping rates, so be sure to check shipping (calculated at checkout) and any taxes and duties that may be applicable (at your own discretion) in your country before ordering. Keep in mind that it may be cheaper to order multiple boxes at once instead of a recurring subscription if you need to pay taxes and customs fees in the destination country.
- Do you ship to customers outside of the United States?
Yes, we have the option to send to customers living within the EU. In this case, you must order through customer service. You can reach them on 987 01 405 or email@example.com